Positron is committed to providing excellent ongoing technical support to its customers. A team of specialists is available at our Technical Support Center for either telephone assistance or on-site visits.
Our Support staff is available to assist Field Technical personnel in the maintenance and troubleshooting of Positron equipment and to provide technical assistance to supervise the planning, configuration and implementation of the installation as requested.
Our team of sales professionals and training staff partner with you in order to develop solutions that meet your critical infrastructure needs with responsiveness and expertise. This partnership begins with a complete assessment of your current needs and problem areas and continues with extensive product demonstrations and training.
• Flexible service programs and contracts
• Personalized support and solutions
• 24x7 availability
Technical Support Department
For AEX and OSIRIS Products
Toll free: 1-866-584-3003
Tel: +1 514-345-2249
For Aktino Products
Toll Free: 1-888-258-4669
Tel: +1 949-258-0545 option 5
Customer Generated Service Ticket
Email Tech Support