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Technical Support

Positron is committed to providing excellent ongoing technical support to its customers. A team of specialists is available at our Technical Support Center for either telephone assistance or on-site visits.

Our Support staff is available to assist Field Technical personnel in the maintenance and troubleshooting of Positron equipment and to provide technical assistance to supervise the planning, configuration and implementation of the installation as requested.

Our team of sales professionals and training staff partner with you in order to develop solutions that meet your critical infrastructure needs with responsiveness and expertise. This partnership begins with a complete assessment of your current needs and problem areas and continues with extensive product demonstrations and training.

Key Benefits
• Flexible service programs and contracts
• Personalized support and solutions
• 24x7 availability

Technical Support Department
For AEX and OSIRIS Products

Toll free: 1-866-584-3003
Tel: +1 514-345-2249
For Aktino Products
Toll Free: 1-888-258-4669
Tel: +1 949-258-0545 option 5


Febraury 19, 2015
Positron Access Names Alan Pritchard Senior Vice President of Sales

January 30, 2014
Positron Access Solution to Exhibit at the NTCA Rural Telecom Industry Meeting and Expo February 2-5, 2014

March 4, 2013
Positron Access Names Pierre Trudeau Chief Strategy Officer

October 2012 - Optical Keyhole
Positron Access Solutions - Delivering Low-cost Deployments for Small Cell Backhaul

April 13, 2012
Positron Access Announces FlexStream 100, 200 and 800 Ethernet over Copper Bonding Solutions

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